Don’t Say You’ll Do Something and Then Not Do It

Thursday, June 12th, 2008 Posted in Customer service | 1 Comment »

That's too many double negatives, I know. Let's try some examples: Your car dealer says she will call you back at the weekend. She doesn't. You promise to get back to a ... Read more..

Squeeze More Results From Your Website (Free Download)

Tuesday, June 10th, 2008 Posted in Website design | 5 Comments »

Are you in control of your website? Or do you feel like it controls you? Just click the picture to download Does your site provide the profits that you want? Do you ... Read more..